Zhengzhou Manxing Machinery Equipment Co., Ltd.
PRODUCT HELP
Types of products we carry
What logistics do we ship through?
We offer high-efficiency logistics solutions and secure delivery of heavy-duty drilling equipment. Here’s how we handle shipments:
Support EXW, FOB, CIF, DDP, etc., tailored to your needs.
Transportation Options
Sea Freight: Cost-effective for large machines (e.g., rigs exceeding 10 tons). Suitable for long-distance international shipments. Delivery time: 25–45 days1.
Air Freight: Fast-track delivery for urgent orders or spare parts. Delivery time: 3–10 days1.
Land Freight: Ideal for regional deliveries (e.g., within Asia or Europe). Includes truck or rail transport.
Multimodal Solutions: Combined sea/air/land transport for optimized cost and efficiency.
Packaging & Safety
Heavy machinery is securely packed with steel frames, weatherproof wooden crates, and anti-rust treatments1.
Fragile components (e.g., hydraulic systems) are individually padded and labeled.
Customs & Documentation
We provide full export documentation (commercial invoice, packing list, COO, etc.) and assist with customs clearance globally.
Delivery Assurance
Real-time tracking: Monitor shipments via our logistics platform.
Insurance coverage: Optional all-risk insurance for high-value equipment.
Flexible Trade Terms
Can it be customized as per our requirements?
Yes, mechanical equipment can be fully customized to meet your specific requirements. Here’s a structured overview:
1. Customization Scope
- Functional Adaptations: Tailored to your operational needs (e.g., power output, precision, automation level) .
- Design Modifications: Adjustments in size, material, and ergonomic layout to fit your workspace.
- Integration Capabilities: Compatibility with existing systems (e.g., IoT sensors, production line interfaces).
2. Key Benefits
- Optimized Efficiency: Custom designs align with your workflow, reducing downtime and energy waste.
- Cost Savings: Eliminate unnecessary features while prioritizing critical functionalities.
- Competitive Edge: Unique equipment enhances product quality and differentiation in your market.
3. Process Overview
- Consultation: Detailed analysis of your needs and operational environment.
- Prototyping: 3D modeling and testing to validate design feasibility.
- Production: Advanced manufacturing techniques (e.g., CNC machining, laser cutting) ensure precision.
- Post-Sale Support: Installation, training, and maintenance services included.
4. Industries Served
- Heavy machinery, automotive, aerospace, and precision engineering sectors.
For a tailored solution, collaborate with a specialized manufacturer to discuss technical specifications and project timelines. Let us know your requirements—we’ll handle the rest!
What is our ordering process?
1. Needs Consultation & Feasibility Study
- Technical Requirements: Define rig type (e.g., rotary, directional), depth capacity, power source, and automation level.
- Application Scope: Clarify usage scenarios (e.g., oil/gas, geothermal, mining) and environmental conditions (temperature, terrain).
- Budget & Timeline: Confirm budget constraints and delivery deadlines.
2. Supplier Selection & Technical Evaluation
- Vendor Shortlisting: Evaluate manufacturers based on certifications (API, ISO), industry reputation, and after-sales support .
- Design Review: Collaborate on customized solutions (e.g., modular components, safety features) and approve 3D models or CAD drawings.
- Performance Guarantees: Verify compliance with standards (e.g., OSHA, CE) and request test data from previous projects.
3. Contract Negotiation & Payment Terms
- Agreement Drafting: Finalize specifications, delivery terms (FOB/CIF), and warranty coverage (12–24 months typical).
- Milestone Payments: Structured payments (e.g., 30% deposit, 40% during production, 30% upon delivery).
- Risk Mitigation: Include clauses for delays, quality disputes, and force majeure.
4. Production & Quality Assurance
- Manufacturing Updates: Receive periodic reports with photos/videos of critical stages (e.g., mast assembly, hydraulic system testing).
- Factory Acceptance Test (FAT): Witness on-site or remote testing of load capacity, pressure tolerance, and control systems.
- Documentation: Obtain manuals, certifications, and spare parts lists.
5. Logistics, Installation & Training
- Shipping Coordination: Choose between containerized or bulk shipping; handle customs clearance.
- On-Site Assembly: Technician-led installation and integration with auxiliary equipment (mud pumps, generators).
- Operator Training: Hands-on sessions for safe operation, maintenance routines, and troubleshooting.
6. Post-Delivery Support
- Warranty Services: Address defects or performance issues within the agreed period.
- Spare Parts Supply: Access to OEM components via global warehouses .
- Upgrade Options: Retrofitting services for software/hardware enhancements.
For a seamless experience, work closely with your supplier to align each step with your project goals. Let us know if you need further details! 🔧🛢️
AFTER SALE SUPPORT
What types of products can we offer?
- Applications: Designed for drilling water wells in various geological conditions (soft soil, sand, gravel, and hard rock).
- Features:
- Compatible with air compressors or mud pumps for efficient drilling in diverse terrains.
- High mobility with trailer/truck-mounted configurations for remote site access.
- Typical drilling depth: 100–500 meters, adaptable to regional requirements.
- Advantages: Energy-efficient, user-friendly controls, and modular design for easy maintenance.
2. Core Drilling Rig
- Applications: Geological exploration (metal/non-metal mineral surveys), hydrogeological studies, and oil/gas field exploration.
- Features:
- Rope coring technology for precise sample extraction.
- Hydraulic systems for stable operation in challenging environments.
- Drilling diameter: 50–150 mm; depth up to 1,000 meters.
- Advantages: High core recovery rate, low vibration, and compatibility with wireline drilling systems.
3. DTH (Down-the-Hole) Drilling Rig
- Applications: Ideal for hard rock formations in mining, quarrying, and geothermal projects.
- Features:
- Pneumatic hammer drills for rapid penetration.
- Adjustable air pressure (1.7–3.5 MPa) and customizable hole diameters (102–114 mm).
- Supports depths up to 300 meters.
- Advantages: Reduced deviation, high drilling speed, and minimal wear on tools.
4. HDD (Horizontal Directional Drilling) Rig
- Applications: Underground pipeline/utility installation without trenching, suitable for urban areas and river crossings.
- Features:
- GPS-guided steering systems for precision.
- Torque capacity: 10,000–30,000 Nm; pullback force up to 200 tons.
- Drilling length: 100–2,000 meters.
- Advantages: Environmentally friendly, minimal surface disruption, and adaptable to varying soil types.
5. Rotary Drilling Rig
- Applications: Large-scale foundation engineering (e.g., bridges, high-rises), solar pile installations, and geothermal drilling.
- Features:
- Hydraulic rotary head with adjustable torque (30–150 kNm).
- Multi-functional attachments for auger, bucket, or casing drilling.
- Maximum drilling diameter: 3 meters; depth: 80 meters.
- Advantages: High power-to-weight ratio, automated controls, and compatibility with GPS systems.
Key Selling Points:
Compliance: Meets international standards (ISO, CE) and adapts to local regulations (e.g., EU VAT, environmental policies).
Customization: Tailored configurations (e.g., crawler/wheel-mounted) to meet project-specific needs .
After-Sales Support: 24/7 technical assistance, regional service centers, and extended warranty options .
What services are included in the after-sales service?
After-sales service typically includes the following components:
Offering paid maintenance plans post-warranty and updates on product upgrades
Warranty & Maintenance
Specifying the duration of warranties, coverage scope (items included/excluded), and maintenance policies.
Offering free repairs or replacements during the warranty period, with clear labor cost policies.
Technical Support
Providing 24/7 service hotlines, troubleshooting guides, and additional training for complex products.
Collaborating with manufacturers to ensure technical expertise.
Complaint Handling
Establishing procedures for timely resolution (e.g., 2-hour response for urgent cases) and documenting feedback to improve service quality.
Customer Relationship Management
Conducting post-sale satisfaction surveys and regular system checks to prevent issues.
Extended Services
Offering paid maintenance plans post-warranty and updates on product upgrades